Privacy Policy
Last updated: September 24, 2026
Apex Site Defense respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.
By using ApexSiteDefense.com or submitting information through our website, you acknowledge the practices described in this policy.
Information We Collect
We collect information that you choose to provide to us, as well as limited technical information generated when you visit our website.
Information You Provide
When you contact us, request a free security check, inquire about services, or become a client, we may collect information such as:
- Your name
- Email address
- Phone number
- Website address
- Business or organization information
- Information you include in messages or service requests
- Details about website problems or security concerns
- Information necessary to provide services you have requested
If you become a client, we may also receive access to information necessary to maintain or secure your website. This may include WordPress administrator access, hosting information, technical configuration information, backups, logs, or other website-related data.
Please do not send passwords, private keys, payment information, or other highly sensitive credentials through our public contact forms. If credentials are necessary for a service, we will arrange an appropriate method for receiving them.
Free Security Checks
When you request a free security check, we collect the contact information and website address you provide.
Our free security check is limited to information that is publicly accessible. We do not log into your website, attempt to exploit vulnerabilities, upload files, or perform intrusive testing as part of the free review.
You must own the website or be authorized by its owner to request a security review.
Information discovered during a free security check may be used to prepare the report you requested and to communicate with you about relevant security concerns or services.
Information Collected Automatically
Like most websites, our hosting infrastructure and security systems may automatically collect limited technical information when you visit the site.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages requested
- Date and time of access
- Server and security logs
- Information related to suspicious or potentially malicious activity
We use this information primarily to operate, secure, troubleshoot, and improve the website.
Cookies and Similar Technologies
ApexSiteDefense.com may use cookies or similar technologies that are necessary for website functionality, security, session management, or user preferences.
Some third-party services used by the website may also use cookies or similar technologies according to their own privacy policies.
We do not use cookies to sell personal information.
How We Use Your Information
We may use information we collect to:
- Respond to questions and service inquiries
- Provide requested security checks
- Prepare and send security reports
- Provide WordPress security, maintenance, monitoring, backup, and cleanup services
- Communicate with clients about their websites or services
- Investigate security problems
- Detect and prevent abuse, fraud, spam, and malicious activity
- Maintain and improve our website and services
- Troubleshoot technical problems
- Maintain business and service records
- Comply with legal obligations
We may also contact you regarding a request you submitted or a service you are currently receiving.
We do not add people to unrelated marketing lists simply because they contacted us.
Client Website Data
Providing WordPress security and maintenance services may require temporary or ongoing access to a client’s website, hosting account, files, database, backups, logs, plugins, themes, or administrative areas.
We access client systems only as reasonably necessary to perform the services authorized by the client.
During security investigations or hacked-site cleanup, we may encounter information stored within a client’s website. We do not use that information for unrelated purposes.
Client website information may be processed for purposes such as:
- Creating and verifying backups
- Detecting malware
- Investigating unauthorized changes
- Reviewing logs
- Updating WordPress software
- Testing website functionality
- Identifying vulnerabilities
- Restoring compromised websites
- Hardening website security
Access to client websites ends or changes according to the services being provided and the applicable service agreement.
How We Share Information
We do not sell or rent your personal information.
We may share limited information with service providers when reasonably necessary to operate our business or provide services.
These providers may include companies that provide:
- Website hosting
- Email services
- Backup infrastructure
- Security and malware scanning
- Website monitoring
- Scheduling or communication services
- Business software and technical infrastructure
We provide these services only with the information reasonably necessary for them to perform their functions.
We may also disclose information if required by law, court order, legal process, or when reasonably necessary to protect our rights, our clients, our systems, or others from fraud, abuse, security threats, or unlawful activity.
Third-Party Websites and Services
Our website may contain links to third-party websites or services.
Apex Site Defense does not control the privacy practices of those third parties. When you leave our website or use a third-party service, that provider’s privacy policy applies.
We encourage you to review the privacy policies of services you choose to use.
Data Security
Security is central to what we do.
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no website, server, network, email system, or electronic transmission can be guaranteed to be completely secure.
For that reason, please avoid sending sensitive credentials through ordinary email or public website forms unless specifically instructed to do so.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, or satisfy legal and security obligations.
Security logs, backups, service records, and technical records may be retained for different periods depending on their purpose.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
Email Communications
If you contact Apex Site Defense, we may reply by email or contact you regarding the request you submitted.
Service clients may also receive operational messages concerning security alerts, backups, maintenance, account issues, website problems, reports, or other matters related to their services.
Transactional and service-related communications are different from promotional marketing messages.
Your Privacy Choices
You may contact us to request that we:
- Provide information about personal information we maintain about you
- Correct inaccurate information
- Delete information when reasonably possible
- Update your contact information
- Stop nonessential marketing communications
Certain information may need to be retained when required for legal, contractual, security, fraud-prevention, or legitimate business purposes.
Privacy rights may vary depending on where you live.
Children’s Privacy
Apex Site Defense’s services are intended for businesses and adults.
We do not knowingly collect personal information from children under 13 through this website. If we learn that such information has been submitted without appropriate authorization, we will take reasonable steps to delete it.
Security Research and Website Reviews
Apex Site Defense performs security reviews only within the scope authorized by the website owner or another person authorized to act on the owner’s behalf.
A free security check examines publicly available information only.
More intrusive testing, administrative access, remediation, penetration testing, or other security work will not be performed without appropriate authorization or an applicable service agreement.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology, or legal obligations change.
When we make changes, we will update the “Last updated” date at the top of this page.
We encourage visitors and clients to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Apex Site Defense
Email: info@apexsitedefense.com
Website: ApexSiteDefense.com
Stronger sites. A safer tomorrow.